that IT support life 

At least half the workdays of the week, I forget to launch the RingCentral desktop phone app.

At least half of THOSE days, someone calls me, which means my mobile phone goes off instead. (For Reasons, I am required to have the RC app on my mobile as well. Sigh.)

And the RC mobile app insists on being in speakerphone mode for reasons I can't discern. (It's not in any of the settings.)

I hate phones.

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